Company

Quality Service

Our staff operate to agreed procedures and our working practices are closely monitored to ensure quality of service to our clients.

Moorcroft has achieved and continues to maintain ISO 9001 (Quality Management) certification
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Moorcroft has achieved and continues to maintain ISO 27001 (Quality Management) certification
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We are a certified provider of inclusive services and have achieved the British Standard BS ISO 22458.

This is standard with the aim of helping organisations to identify and respond to customer vulnerabilities. It exists to ensure that organisations are fully committed to providing a fair and inclusive service with consideration given to the needs of vulnerable users.
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We have Achieved the Investors in People standard and continue to develop our workforce’s skills to provide the best quality services to our clients.
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We are a member of the Credit Services Association, seek to adhere to their code of practice, and our collections teams have achieved company certification under their Collector Accreditation Initiative
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View our Gender Pay Gap report below
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View our modern slavery statement below
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Moorcroft has been a Carbon Neutral Plus organisation since March 2022 and aims to be Carbon Net Zero by 2050. Our carbon emissions data is calculated and verified by Carbon Footprint Ltd. We have been assessed since 2012 with continuous reduction in emissions within our own operations over the last 10 years. As we work towards our 2050 Net Zero goal we have invested in a range of verified carbon reduction projects to offset our emissions each year and achieve Carbon Neutral Plus status.