Company

Quality Service

Our staff operate to agreed procedures and our working practices are closely monitored to ensure quality of service to our clients.

Moorcroft has achieved and continues to maintain ISO 9001 (Quality Management) certification
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Moorcroft has achieved and continues to maintain ISO 27001 (Quality Management) certification
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We are a certified provider of inclusive services and have achieved the British Standard BS 18477.

This standard aims to ensure organisations effectively identify and respond to customer vulnerabilities. It exists to ensure organisations are fully committed to providing a fair and inclusive service with consideration given to the needs of vulnerable users.
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We have Achieved the Investors in People standard and continue to develop our workforce’s skills to provide the best quality services to our clients.
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We are a member of the Credit Services Association, seek to adhere to their code of practice, and our collections teams have achieved company certification under their Collector Accreditation Initiative
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View our Gender Pay Gap report below
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View our modern slavery statement below
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